I am so Angry its Difficult to Type. An eBay, Paypal Story

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2 Responses

  1. Did you make PayPal aware of the fact that the buyer already tried to file a claim with eBay and eBay ruled in your favor? Last time I checked TOS for the two sites stipulate that a claim resolved on one makes you ineligible to file one with the other — this should mean that a resolved eBay claim in your favor should push PayPal to block any chargebacks preemptively.

  2. Keir Briscoe says:

    Hi Kelvin. I did tell them it was already resolved by eBay. But Paypal says that because the customer filed the complaint with his credit card company it circumvents Paypal’s TOS.

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